House Attendant ("Asistente de Recamarera/o")

HOTEL CERRO•San Luis Obispo, CA

2d•$17 - $18•Onsite

About The Position

The House Attendant is responsible for ensuring all public areas are clean and maintained according to the standards of the hotel. This role involves performing general cleaning duties in various areas, including rooms, hallways, lobby, restrooms, fitness center, and administrative areas. The House Attendant will also manage cleaning supplies, assist with deep cleaning programs, and support Room Attendants as needed. Additionally, they will handle guest inquiries, run supplies to guestrooms, and ensure staff break areas and offices are clean.

Requirements

Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, both verbal and written.
Must have excellent customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
Must be able to sit at a desk for up to six (6) hours per day.
Walking and standing are required at times.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
Must be able to lift up to 45 lbs. as needed.
Must be able to push and pull carts and equipment weighing up to 250 lbs.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
Regular attendance in conformance with the standards is essential.
Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities.
Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Attendance at all scheduled training sessions and meetings is required.

Nice To Haves

Prior hotel experience preferred.

Responsibilities

Perform general cleaning duties in public areas, storage areas, and administrative areas.
Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center.
Supply own cleaning cart with appropriate supplies for shift.
Ensure work areas are clean when finished.
Be knowledgeable about the hotel and answer guest inquiries and requests.
Run supplies and service items to guestrooms as requested.
Dust furniture and fixtures.
Polish metalwork and furniture.
Vacuum floors.
Participate in the guest room Deep Cleaning program.
Perform deep cleaning tasks and special projects (e.g., mattress flipping, furniture moves).
Assist with carpet cleaning and extraction.
Strip rooms for Room Attendants upon check out.
Collect soiled linens from rooms for laundering.
Receive and store linen supplies in appropriate locations.
Assist Room Attendants by bringing any additional items needed for guest rooms.
Remove and dispose of trash.
Clean outside areas including porte cochere and other arrival areas.
Ensure staff member break areas and administrative offices are clean and well maintained.
Perform all other duties assigned by managers and supervisors.
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect Supervisors.