House Attendant

HEI Hotels and Resorts•San Francisco, CA

8d•Onsite

About The Position

The Jay, Autograph Collection, San Francisco's newest luxury life-style hotel, is where new-age San Franciscans gather, find inspiration, and celebrate our city. With a quiet but blossoming and vibrant location in the heart of the Embarcadero and adjacent to Jackson Square, The Jay, completely renovated, is an ode to classic San Francisco; peppered with bits of nostalgia, but led mostly by its modern structure and sophisticated style. The design and offerings of the hotel are inspired by the makers and innovators who made San Francisco great. It is a true celebration of those who shaped San Francisco. The word “Jay” in Latin means “to celebrate”, hence the name, The Jay. Our goal is to delight our guests with the element of discovery and authentic connection to the city, it’s neighborhoods and residents. We are seeking associates who enjoy exceeding guest expectations and strive to deliver a professional and approachable level of service as a “friend-in-the-know” when it comes to engaging our luxury life-style guests. We offer competitive benefits for all associates including a comprehensive medical plan, free employee meal per shift, discounted public transportation, all associate outings, and more. An opportunity to help continue to grow a completely renovated and redesigned luxury destination, creating the newest jewel of San Francisco’s Embarcadero/Jackson Square/FiDi neighborhood. Oh, and we have fun, work hard and laugh a lot. This is an exciting time in the hotel’s history – you should be part of it! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Requirements

Hotel experience preferred.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Can communicate well with guests.
Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.
Lifting may include equipment or furniture weighing up to 100 lbs with or without reasonable accommodations.
Ability to comprehend and follow instructions from supervisor.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
Empty room attendant carts of soiled linen and trash.
Clean and remove spots from corridor walls and doors.
Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
Flip mattresses and move furniture as assigned by supervisor.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.