Lead House Attendant - Overnight
About The Position
We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating brilliant experience that makes people’ lives better! We are seeking talented and experienced House Attendants to join our amazing team. You will be responsible to take care of all the public areas of the hotel not limited to the front of the hotel, back of house, guest rooms, offices, staircases, corridors, and hallways, and responding to all requests of guests or managers. The House Attendant must follow strict guidelines and safety standards set forth by the hotel with one goal in mind, “Guest”.
Requirements
- Local candidates only
- English language skills preferred
- U.S. Citizenship/Work Authorization required
- Be able to lift, pull and push 50 pounds without restrictions
- Be able to speak, write and understand the primary language of the workplace
- Excellent organization skills
- Capable of working with little or no supervision and still maintain immaculate standards
Nice To Haves
- 1-2 years of luxury hospitality experience preferred
- English language skills very helpful
- OSHA certification would be a plus
Responsibilities
- Partner with overnight colleagues and property leaders to ensure smooth operation of overnight shift
- Ensure daily checklist is completed according to hotel standards and report any incomplete task before the end of shift to your supervisor
- Participate in general cleaning of guest rooms set forth by management
- Ensure their assigned floors are always kept clean, tidy, and stock with supplies as needed by the Room Attendant/s
- Remove soiled linen, terry, and trash from the service areas or housekeeping closets and take them to the appropriate locations, e.g. garbage room
- Sort soiled linen/terries in the appropriate laundry bin to be cleaned type
- Assist housekeepers as needed to move roll-away beds, bed headboards, heavy machinery, mattress flipping, furniture moves, etc.
- Vacuum hallways, clean exit lights, clean doors and frames, baseboards, moldings, hallway carpets, etc. as necessary in assigned sections
- Complete daily assigned projects that are given by the manager on duty
- Report guest requests, complaints, and inquiries to your manager to ensure matters are handled to ensure guest satisfaction
- Report all maintenance issues and items that need repair
- Delivery guests request as needed and ensure to greet guest in a friendly professional manner
- Stock and maintain all supply rooms and closets. Report all supplies that need replenishing to your manager
- Use high power equipment to polish, vacuum, mop, shampoo carpets, wax floors, and disposing of garbage
- Participate in general cleaning of guest rooms, public areas, or storage areas
- Knowledgeable and actively practices the hotels' emergency procedures and lost and found guidelines
- Perform and complete any special projects or reasonable requests assigned by management, e.g., daily focus projects
- Properly uses all cleaning fluids and supplies according to OSHA standards
- Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered
- Assist guest with any cleaning concerns they might have or requests for additional supplies
- Set-up/break down meeting rooms
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
