House Attendant

Hotel Figueroa•Los Angeles, CA

3d•Onsite

About The Position

The Houseman is a key support role within the Housekeeping department, responsible for maintaining the cleanliness, organization, and overall presentation of public spaces and back-of-house areas. This role ensures Room Attendants have the necessary supplies and support to deliver an exceptional guest experience aligned with Highgate standards.

Requirements

Prior experience in housekeeping or hospitality preferred
Ability to work in a fast-paced, team-oriented environment
Strong attention to detail and cleanliness standards
Ability to lift, push, and pull up to 50 lbs and stand/walk for extended periods
Flexible availability, including evenings, weekends, and holidays
Basic communication skills and a service-oriented mindset

Responsibilities

Maintain cleanliness and presentation of all public areas, including lobby, corridors, restrooms, elevators, and service areas in accordance with property standards
Provide daily support to Room Attendants by delivering linens, towels, and amenities in a timely manner
Remove and transport soiled linens, trash, and recycling to designated areas
Restock housekeeping closets, supply rooms, and carts to ensure operational readiness
Respond promptly and professionally to guest and internal requests, ensuring a high level of service
Assist with room readiness, including moving furniture, setting up rollaways, and special requests
Perform scheduled deep cleaning projects such as carpet care, floor maintenance, and high-touch surface sanitation
Maintain organization and cleanliness of back-of-house housekeeping areas
Identify and report maintenance issues or safety concerns to management immediately
Follow all safety guidelines, brand standards, and operational procedures