House Attendant-Part Time

DKN HOTEL GROUP•San Bernardino, CA

2d•$17 - $17•Onsite

About The Position

Responsible for the cleaning of all public and common areas and assistance with housekeeping and maintenance. The role requires maintaining a friendly, cheerful, and courteous demeanor while providing personalized service to hotel guests and communicating effectively with guests and team members. Duties include cleaning the property grounds, running laundry, emptying trash, cleaning various areas such as the lobby, exterior windows, hallways, walkways, railings, stairwells, pool furniture, and ice/vending machines. The position also involves maintaining the cleanliness of dumpster areas, sand urns, exterior light fixtures, and public benches, as well as cleaning exterior guest room doors. Additional responsibilities include shampooing carpets, turning mattresses, and cleaning guestroom sliding glass doors as assigned. The House Attendant must report any missing/found articles or damage to the Housekeeping Supervisor and assist the maintenance department with basic repairs. Providing assistance to other team members and departments is crucial to contribute to the overall performance of the department and hotel, delivering DKN’s "Home Away From Home" experience. Management reserves the right to add or change duties.

Requirements

Minimum of one (1) year experience in a similar or related position.
Basic cleaning skills.
Ability to prioritize, organize and make good judgments.
Ability to communicate in English with guests, management and fellow team members to their understanding desirable.
Dependable.
Must be aware of the importance of safety and security.
Endeavor to be conscious of safety and security at all times.
Living the DKN Values’ behaviors
Friendly and courteous to guests and fellow team members at all times.

Nice To Haves

Basic maintenance skills helpful.

Responsibilities

Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
Communicate effectively with guests and fellow team members.
Clean entire grounds of trash and cigarette butts.
Run laundry and empty housekeepers’ trash.
Clean lobby, exterior windows, hallways, walkways, railings, stairwells, pool furniture, ice and vending machines.
Maintain cleanliness of dumpster areas, sand urns, exterior light fixtures, public benches, exterior of guest room doors.
Shampoo carpets as assigned.
Turn mattresses as assigned.
Clean guestroom sliding glass doors as assigned.
Report any missing/found articles, or damage to the Housekeeping Supervisor.
Assist maintenance department with basic repairs (plumbing, carpentry).
Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
Deliver DKN’s "Home Away From Home" experience
Perform other duties as assigned, requested or deemed necessary by management.