House Attendant

Sonesta International Hotels Corporation•Austin, TX

8d•Onsite

About The Position

Exceptional guest experiences are built on clean, welcoming, and well-maintained spaces throughout the hotel. As a House Attendant, you’ll support housekeeping and hotel operations by helping maintain public areas, assisting housekeeping teams, and ensuring the property stays clean, organized, and guest-ready at all times. This role is perfect for someone who enjoys staying active, takes pride in maintaining high standards, and thrives in a fast-paced hospitality environment. If you’re dependable, team-oriented, and passionate about hospitality operations — we’d love to meet you.

Requirements

Ability to work efficiently in a fast-paced hospitality environment.
Strong attention to detail with a focus on cleanliness, organization, and operational readiness.
Positive attitude with a strong work ethic and willingness to support the team wherever needed.
Strong teamwork, communication, and time management skills.
Ability to respond professionally to guest requests and support operational teamwork across departments.
Flexible availability including mornings, evenings, weekends, holidays, and operational support as needed.
A passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences behind the scenes.

Nice To Haves

Previous housekeeping, hospitality, hotel, janitorial, facilities, cleaning, or operational experience preferred.
Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices preferred.

Responsibilities

Maintain cleanliness and presentation standards across hotel public spaces including lobbies, hallways, elevators, restrooms, fitness centers, meeting spaces, and guest-facing areas.
Support housekeeping operations by delivering linens, towels, amenities, supplies, rollaway beds, cribs, and operational items throughout the property.
Assist Room Attendants and housekeeping leadership with operational support, deep cleaning projects, room readiness, and housekeeping requests.
Remove trash, soiled linens, and debris from guest floors, housekeeping areas, and operational spaces throughout shifts.
Maintain housekeeping closets, storage rooms, linen areas, and housekeeping carts in clean and organized condition.
Respond promptly and professionally to guest requests, housekeeping calls, and operational needs throughout the hotel.
Report maintenance concerns, safety hazards, lost and found items, and operational issues promptly to leadership teams.
Follow sanitation procedures, chemical handling guidelines, hotel safety policies, and operational standards at all times.
Support VIP arrivals, group business, event setup assistance, and special operational projects as needed.
Partner closely with Housekeeping, Front Office, Engineering, Laundry, and Operations teams to support smooth hotel operations and guest satisfaction.
Help create clean, welcoming, and comfortable spaces aligned with Sonesta’s People People philosophy.
Any other duties as assigned.