H43 PM House Attendant

Hotel 43, LLC•Boise, ID

9d•Onsite

About The Position

Dedicated to Idaho, Hotel 43 blends the perfect balance of urban flair and cozy décor in Boise’s city center. Featuring 112 thoughtfully appointed guest rooms & suites, including award-winning dining at Chandler’s Restaurant featuring top-shelf steaks & seafood and a lively atmosphere. A perennial Forbes recommended hotel, Hotel 43 ranks among the best hotels in America, located in the 43rd state and on the 43rd parallel.

Requirements

Professional in dress and manner.
Ability to deal courteously and tactfully with the public and an ability to communicate and develop an effective working relationship with fellow associates and supervisors.
Good oral communication skills, including use of hotel communication system.
Strong organizational and time management skills.
Ability to work well under pressure and time-sensitive guest situations.
Be familiar with all hotel services/features and local attractions/activities in order to respond to guest inquiries accurately.
Accuracy to detail is critical.
Must be fluent in English
Be able to use electronic devices like Cell Phones

Responsibilities

Maintain cleanliness level in guest corridors, linen closets, and other assigned areas.
Have complete knowledge of, and comply with, all departmental policies/service procedures/ hotel standards.
Complete daily/weekly cleaning schedule.
Anticipate guests' needs, respond promptly, and acknowledge all guests however busy and whatever time of day.
Assist in cleaning public and back of house areas.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas, including designated leaseholder spaces.
Review assignment sheet and update completed assignments.
Check with Supervisor and Housekeeping office for additional assignments throughout the shift.
Maintain cleanliness and organization of closets: remove trash, wipe down shelves/counters, sweep and wax floor, remove non-floor closet items and transport to proper storage areas.
Transport any food and beverage trays/items in public areas to service areas.
Check under furniture for dust and debris, remove if present. Reposition furniture to correct floor plan. Requires bending, squatting, twisting, lifting, pulling, and pushing.
Inspect condition of all furniture for tears, rips, and stains and report damages to Supervisor. Dust and polish all woodwork.
Report maintenance issues.
Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, and air vents.
Clean all lamps, light fixtures, and light switches; check for proper working condition.
Remove dust, spots, and smears from windows, frames, and ledges; wash windows as assigned.
Property walks of the outside of the building. Trash picked up. Sweep and mop front and back entrances daily.
Vacuum all hotel floors regularly.
Follow proper use of approved chemicals and accurately label chemical containers. Always use gloves when handling chemicals. Use gloves and goggles when refilling chemicals.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Ensure security and confidentiality of all guest and hotel information and material. Follow correct key security and control. Never allow a guest access to a guest room unless they can provide proper identification.
Practice safety standards at all times and keep the property safe for guests and fellow associates. Use wet floor signs as needed. Use personal protective equipment.
Communicate properly and effectively with the guest, front desk and MOD. Effectively respond to guest complaints.
Promote teamwork.
Respond to all pages and radio calls promptly.
Perform other job-related duties as assigned