House Attendant - Full Time

Hilton Grand VacationsLas Vegas, NV
Onsite

About The Position

Hilton Grand Vacations is looking for a House Attendant to join the Cancun Resort Las Vegas team. In this role, you will ensure every interaction with an owner or guest is a positive and memorable experience from arriving on the property until departing. This is a full-time opportunity to work with a successful and growing company. The resort boasts 446 units, including spacious, well-appointed villas and penthouse suites. Guests can enjoy a cascading waterfall, four water slides, a grand swimming pool, and a poolside café for family fun. Additionally, a full range of spa services is available for those looking to escape and relax!

Requirements

  • Previous experience in housekeeping, cleaning, or a similar role.
  • Ability to communicate clearly and effectively with guests in English.
  • Flexible schedule with availability to work various shifts, including weekends and holidays.
  • Physically capable of performing tasks such as climbing ladders, moving furniture, operating cleaning equipment, and handling exposure to standard cleaning chemicals.

Responsibilities

  • Effectively and professionally communicate with Owners, Guests and team members.
  • Ensure Owner and Guest satisfaction and deliver Inspired Hospitality.
  • Transport clean and dirty linen to and from Operations and the Buildings.
  • Make sure that all items delivered to the guest rooms are clean and in working order.
  • Report maintenance deficiencies in Synergy in order to maintain room in compliance with resort standards.
  • Replenish linen and guest amenities.
  • Assist co-workers as requested.
  • Assist with inventory of linen and amenities.
  • Monitor and maintain inventory of housekeeping supplies and tools to support efficient operations.
  • Empty all trash and linen from room attendant carts.
  • Clean, vacuum and maintain hallways, storage rooms and stairwells.
  • Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs.
  • Other duties as assigned.

Benefits

  • Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program
  • Outstanding Paid Vacation Program and Paid Sick Days
  • Employee Assistance Program that supports your physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Employee Stock purchase program
  • Numerous learning and advancement opportunities
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