Hourly Technician

Penske Automotive Group • Greenwich, CT

15h • Onsite

About The Position

Mercedes Benz of Greenwich, a Penske Automotive Group dealership, is looking for an Hourly Technician to join our team and deliver extraordinary customer experiences. As an Hourly Technician, you will perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.
• Exceptional customer service skills
• Knowledge of automotive systems
• Ability to use technical reference materials and technical manuals
• Ability to communicate technical terms to non-technical audience
• Ability to follow processes to ensure quality and safety
• Ability to read and comprehend instructions and information
• Ability to listen to customer and determine how to assist them
• Maintains positive attitude
• Time management skills and ability to prioritize
• Excellent communication skills and works well in a team environment
• High school diploma or equivalent.
• One to two years of related experience and/or training; or equivalent combination of education and experience.
• Valid Driver's License

Nice To Haves

• Dealership experience.
• Brand knowledge is preferred, but not required.
• Previous Automotive Technician experience or recent completion of automotive tech trade school preferred.

Responsibilities

• Perform repairs and maintenance work in accordance with factory and dealership specifications and time standards.
• Ensure customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Provide technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
• Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
• Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

Benefits

• Comprehensive benefits program, including health care options (medical, dental, and vision)
• 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees