Hourly Shift Lead

Genghis Grill•Moore, OK
•Onsite

About The Position

The Hourly Shift Lead is responsible for overseeing the daily operations of a specific shift in a retail or food service establishment. They are responsible for ensuring that all employees are performing their duties correctly and efficiently, and that customers are receiving excellent service.

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Strong problem-solving skills
  • Ability to work flexible hours, including evenings and weekends
  • High school diploma or equivalent

Responsibilities

  • Supervise and direct the work of all employees on the shift
  • Ensure that all employees are following company policies and procedures
  • Train new employees and provide ongoing training to existing employees
  • Handle customer complaints and resolve issues in a timely and professional manner
  • Ensure that all equipment is in good working order and report any issues to management
  • Maintain a clean and organized work environment
  • Perform other duties as assigned by management
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