Hourly Operations Supervisor

The Kraft Heinz Company•Dover, DE

1d•$35•Onsite

About The Position

Hourly NU Supervisors must understand the relevance and importance of operational activities in contributing to food safety, quality, and efficient production. This role is responsible for leading hourly teams, ensuring safe and compliant operations, and responding to situations that may impact product, people, or performance.

Requirements

High school diploma or equivalent required
2+ years of experience in an operations or supervisory role, preferably in manufacturing or warehouse environments
Ability to read, comprehend, and communicate in English
Strong leadership, communication (verbal and written), and interpersonal skills
Working knowledge of safety, quality, and operational procedures
Ability to plan, organize, and manage multiple priorities in a fast-paced environment
Proficiency or ability to learn Microsoft Excel, Word, PowerPoint, and plant systems (e.g., ZPI, Metrics)
Attention to detail and understanding of documentation and record control requirements
Ability to stand, walk, or sit for extended periods and lift up to 50 lbs. as needed

Nice To Haves

Associate or bachelor’s degree in a related field preferred

Responsibilities

Lead, supervise, and support hourly employees to ensure safe, efficient, and compliant operations
Assign daily tasks, monitor productivity, and ensure production or operational goals are met
Serve as the primary communication link between operations, management, and support teams
Monitor workflow, materials, equipment, and staffing to ensure operational continuity
Enforce and promote safety, food safety, quality, and sanitation standards
Troubleshoot operational issues, address employee concerns, and escalate significant issues as needed
Track and report key performance indicators (KPIs) including safety, quality, and productivity
Prepare shift reports and provide input on process improvements
Support onboarding, training, coaching, and performance management of hourly employees
Promote continuous improvement, teamwork, and employee engagement

Benefits

Pay starting at $35.17
Paid Vacation
Access to an array of holistic wellness benefits and perks, including medical, dental, and vision coverage
6% 401(k) matching
Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees
An industry-leading total rewards package that emphasizes a high discretionary bonus
Benefits begin 90 days after hire for hourly employees, and immediately upon hire for salaried employees
Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training
Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability