HOURLY COOK SUPERVISOR (FULL TIME)
About The Position
This position is for a full-time HOURLY COOK SUPERVISOR at American Express. The role involves directly supervising food-service associates, training employees, managing work assignments, appraising performance, and resolving issues. The supervisor will also advise management on purchasing needs, ensure food quality and portion control using approved recipes, operate and clean equipment, properly store and label food items, follow HACCP guidelines, and ensure safe operation of food-service equipment. The role also includes assisting with serving meals and gathering customer feedback. The position is with Restaurant Associates, a leading provider of dining and event catering.
Requirements
- Previous cooking, hospitality, and leadership experience in a high-volume environment is required.
- Must have valid NYC Food Protection or Servsafe certificate.
Responsibilities
- Directly supervises food-service associates in accordance with policies, procedures and applicable laws.
- Trains employees; plans, assigns and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems.
- Advises management of purchasing requirements with a focus on minimizing waste and avoiding product shortages.
- Uses approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
- Operates and cleans equipment in accordance with department procedures after each use.
- Stores, labels and dates food items according to policy; maintains established food rotations in storage in order to minimize spoilage and waste.
- Follows HACCP guidelines to ensure quality and safety of food supply.
- Operates food-service equipment in a safe manner and according to established policies and procedures.
- Helps serves meals; remains present during scheduled meal periods to receive customer comments and feedback.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
