Hotline Specialist

Miller Pipeline•Mount Prospect, IL

20h•Onsite

About The Position

Miller Pipeline is a leader in building and maintaining America’s infrastructure as a premier underground pipeline construction and repair contractor. With over 5,000 employees across 23 states, Miller Pipeline is continually investing in gas infrastructure programs and experiencing year-over-year revenue growth. The company offers growth opportunities, competitive wages, industry-leading benefits, a team-oriented atmosphere, on-the-job training, and employee recognition programs. This role is for an experienced Administrative Specialist to provide administrative support for all operational and project-related activities.

Requirements

High school diploma or equivalent.
Strong communication skills including ability to provide exceptional customer service to both internal and external clients.
Ability to read, navigate, and plan using complicated maps.
Above average computer skills including MS Office and ability to learn and adapt to various unique user interfaces.
Ability to plan your work and meet deadlines.
Above average organizational skills and attention to detail required.

Nice To Haves

Familiarity and understanding of underground utility facilities, state law, and role of Diggers Hotline preferred.

Responsibilities

Access client system and maps to obtain work order details and required completion dates.
Create tickets based on work order information in Diggers Hotline ProPortal (web-based system) to have facilities located.
Print, collate, and distribute work packets assigned to Miller Pipeline from client.
Document work schedule in client’s system.
Update job tracking spreadsheets daily.