Hotel Valet Supervisor

Propark Mobility • Boston, MA

7d • Onsite

About The Position

Propark Mobility is currently hiring Valet Supervisors for full-time opportunities to start immediately. This role is for a luxury hotel in Boston, MA, with a pay rate of $22.00 per hour plus cash tips. The shift is Wednesday through Sunday, from 3:00 PM to 11:00 PM. The company promotes from within and offers opportunities for career growth.

Requirements

• You are at least 18 years old.
• You have a valid driver's license and have been driving for at least 2 years.
• You can drive stick-shift/manual cars.
• You have prior hotel hospitality experience.
• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
• You are a motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry.
• You are a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful.
• Your friends describe you as trustworthy, loyal and dependable.
• You are self-sufficient, resourceful, collaborative and decisive.
• You see a challenge as an opportunity and are looking for a position with a chance for growth.
• You have a flexible schedule meaning that the position may require working weekends and holidays.
• You have very strong conversational communication skills.
• You have an exceptional way with people and you want more.

Nice To Haves

• Valet parking: 1 year+
• Customer service: 1 year+

Responsibilities

• Develop and train shuttle drivers and valets to ensure job expectations are met.
• Review and approve work schedules to ensure adequate coverage while minimizing expenses.
• Develop and maintain excellent client relations and attend client meetings.
• Handle customer complaints and day-to-day operational issues.
• Manage employee work hour reports and submit payroll.
• Oversee the customer service program to ensure customer satisfaction.
• Develop budgets and monitor financials to meet business goals.
• Review and evaluate audits to ensure integrity of revenue control.
• Ensure compliance with company and client policies and procedures.
• Complete required reports.

Benefits

• Free Parking!
• Flexible scheduling
• Paid Holidays
• Wellness programs
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• Paid vacation (FT Employees)
• Extra day-off on your birthday (FT Employees)
• Benefits Package (FT Employees) - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
• Seven (7) paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed