Hotel Services Manager - Full Time (Tropicana Atlantic City)

Caesars Entertainment • Atlantic City, NJ

5d • $50,000 - $52,000 • Onsite

About The Position

Ensures that service and operational standards of the department are being met. Ensures direct reports carry out Family Style Service at all times. May perform other duties as assigned. Maintains administrative control of the department to ensure that all tasks contingent to the success of the operations are completed within the company standards. Oversees the day to day operations of Front Office and Guest Services including supervision of direct reports. Regular attendance for scheduled work required.

Requirements

• Three years experience within hotel operations.
• Must have excellent communication skills.
• Required to perform the customer service standards of the department
• Knowledgeable of the Casino Control Act respective to cashiering regulations, as well as company internal controls, policies and procedures.
• CER license is required

Nice To Haves

• College degree or equivalent experience preferred.

Responsibilities

• Ensures that service and operational standards of the department are being met.
• Ensures direct reports carry out Family Style Service at all times.
• Maintains administrative control of the department to ensure that all tasks contingent to the success of the operations are completed within the company standards.
• Oversees the day to day operations of Front Office and Guest Services including supervision of direct reports.
• Regular attendance for scheduled work required.
• May perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree