Hotel Sales Manager (Exempt) - Doubletree by Hilton, Aurora, CO

O'Reilly Hospitality Management•Aurora, CO

22h•Onsite

About The Position

The Hotel Sales Manager is responsible for soliciting, negotiating, and generating contracted revenues from prospects that meet the hotel's business plan criteria. This role employs revenue management techniques to recommend corporate rate proposals and accurately prepares Requests for Proposals to ensure value for both the client and the hotel. The Sales Manager prospects for new contract business using various methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, and reader boards. They are responsible for developing, implementing, and updating sales action plans, managing a contact management system, and negotiating and closing contracts that align with business objectives. This role also involves attending business review meetings, coordinating with hotel staff, participating in trade shows and sales blitzes, conducting competitive analysis, and maintaining positive relationships with local organizations. The Sales Manager must report to scheduled shifts on time, adhere to professional appearance standards and company policies, and embrace company cultures such as OHX Experience, O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety.

Requirements

Strong leadership, management, organizational, and communication skills.
Ability to identify and resolve problems efficiently.
Excellent verbal and written communication skills.
Ability to deliver measurable results.
Ability to work well with and motivate diverse personality types while maintaining tact and diplomacy.
Strong multitasking and prioritization skills.
Experience with relevant brand-specific PMS.
Proficiency with Microsoft Office (Word, Excel, etc.).
Professional and persuasive presentation skills for individuals and groups.
Solid product and service knowledge.
Ability to work independently with confidence, energy, and enthusiasm.
Build and maintain sales relationships in the community through civic involvement (e.g., Chamber of Commerce, CVB activities).
Strong analytical skills to measure business potential and value to the hotel.
Ability to interact with all levels of customers and hotel management.
Develop and maintain a strong hospitality industry network.
Stay up to date on market trends and adjust strategies as needed.
Promote teamwork, collaboration, and strong relationships with leadership and teams.
Adaptable to change and able to foster an environment that supports change.
Ability to work under pressure and meet deadlines.
Bachelor’s or associate degree preferred (Hospitality Management strongly preferred) or equivalent experience.
1–2 years of prior sales experience; hospitality industry experience preferred.
Valid driver’s license and proof of current vehicle insurance required.
Reliable transportation for regional travel, with ability to travel by vehicle or air to various locations and conferences.

Responsibilities

Solicit, negotiate, and generate contracted revenues from prospects that meet criteria in the hotel business plan.
Employ revenue management techniques to recommend corporate rate proposals.
Accurately prepare and present Requests for Proposals to ensure value for both the client and the hotel.
Prospect for new contract business using multiple methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, and reader boards.
Ensure all outside sales information is entered into SalesPro/Delphi.
Develop, implement, and consistently update sales action plans.
Manage and maintain an accurate, up-to-date contact management system.
Negotiate and close contracts that align with business plan objectives, including arrival, departure, and volume patterns.
Attend daily business review meetings to communicate client requirements accurately to hotel staff, approved by the Director of Sales.
Coordinate and participate in target market trade shows and sales blitzes.
Conduct competitive analysis and maintain competitor files to ensure strong market positioning.
Maintain positive relationships with local civic groups and companies.
Report to scheduled shifts on time, in compliance with professional appearance standards and company policy.
Follow all company policies and procedures related to the position.
Embrace OHX Experience, O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures.
Perform other related duties as required.