Hotel Sales Coordinator - Aria

MGM Resorts International

1d • Onsite

About The Position

The Sales Coordinator is responsible for providing a high-level of administrative support for three to four property Sales Executives or Corporate Sales COE Executives by providing support for company/enterprise wide initiatives and/or tasks. They are acting as a liaison between property and clients to provide service and support consistent with property's core service standards and brand attributes. All duties are performed in accordance with department and property policies, practices and procedures.

Requirements

• High School Diploma or GED
• 1+ Years of prior relevant experience in Guest Service

Nice To Haves

• Bachelor's Degree in Related field
• 2+ Years of prior relevant experience in Administrative experience, preferably within a hospitality, hotel, or sales function
• Experience working in a similar resort setting

Responsibilities

• Process reservations, confirmations, cancellations, special handling alerts, and amenities.
• Manage travel advisor requests and liaison with the property operations teams to execute requests, own inbox and distribute to other departments as needed.
• Be a resource on activities, services and amenities within our resort.
• Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clients.
• Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives.
• Prepare expense reports and maintain files to highly sensitive and confidential information.
• Provide excellent service consistent with the property's core service standards and brand attributes and maintain positive working relationships and partnerships with clients and employees by understanding their expectations and anticipating their needs.
• Assist in responding to customer correspondence and requests as needed, and in Executives absence.
• Perform other job-related duties as requested.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED