Hotel Sales Coordinator - Mandalay Bay

MGM Resorts International

1d • Onsite

About The Position

The Hotel Sales Coordinator will be the organizational force behind the Sales team, managing schedules, coordinating meetings, preparing communications, and supporting day-to-day operations in a fast-paced environment. This role is ideal for someone who is highly organized, detail-oriented, and enjoys supporting a team's success.

Requirements

• Six (6) months of prior relevant experience in an administrative role.
• High School Diploma or GED.
• Must be 18 years of age or older.

Nice To Haves

• Previous experience with Group or Room Reservations, Front Desk and/or Guest Services in a similar resort setting preferred.

Responsibilities

• Prepare and edit correspondences, communications, presentations, contract formatting, redlines, and updating systems to reflect contract terms and negotiated room rates.
• Process reservations, invoices, billing information for accounting, confirmations, cancellations, special handling alerts, and amenities.
• Amenities could include but are not limited to site inspections, customer event weekends, and VIP stays.
• Arrange and coordinate meetings, travel arrangements, and meal appointments within the property or outside travel.
• Monitor, screen, respond to, and distribute incoming communications via e-mail and phone in a timely manner.
• Provide guest service to internal employees, guests, and all customers of MGMRI.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED