Hotel Rooms Allocation & Planning Manager
About The Position
The Rooms Allocation & Planning Manager coordinates guest room allocations across a multi-building conference center to support learning and meeting programs, guest needs, and campus operations. This role analyzes program schedules, room-night demand, arrival and departure patterns, room inventory, and building capacity to develop efficient allocation plans and identify operational risks. The manager also leads a small team of coordinators and partners with Event Management, Rooms Division, and other operational teams to translate program data into actionable accommodation plans and support decision-making.
Requirements
- Hospitality management experience required.
- 2 years’ experience in the hospitality industry required, preferably in Rooms or Event Management.
- Strong computer skills.
- Proficient in Microsoft Excel and Outlook.
- Knowledge of a Hotel Property Management System required.
Nice To Haves
- Microsoft Teams, Word, PowerPoint, and OneNote experience are desirable.
- Infor experience desirable.
Responsibilities
- Lead a small team of direct reports, including hiring, training, coaching, performance feedback, scheduling, time approval, and ongoing staff support.
- Develop and implement guest room allocation strategies aligned with learning and meeting programs, guest needs, room inventory, and building capacity.
- Analyze current and future program schedules to forecast room-night demand, identify capacity pressures, and anticipate allocation conflicts.
- Translate Event Management System data and program requirements into actionable accommodation plans by evaluating arrival and departure patterns, length of stay, room quantities, and building demand.
- Monitor room inventory, building utilization, and allocation performance to improve alignment between accommodations and program needs.
- Conduct scenario planning to assess the impact of changes in program dates, group size, arrival patterns, room demand, or building assignments.
- Identify and mitigate risks related to wait-for-room situations, room readiness, guest relocations, displacement, and building imbalances.
- Partner with Event Management, Front Office, Housekeeping, Reservations, and other operational teams to validate and execute allocation plans.
Benefits
- Awesome Employee Focused Culture with many Associate Events!
- Closed many weekends and most holidays - 10 days of holiday pay.
- Up to 14 Vacation & Sick days per year.
- Weekly pay!
- Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
- Free Lunch in our newly remodeled Associate Cafeteria.
- Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
- Employer matching 401k.
- Tuition Reimbursement.
- Free parking on-site.
- Free uniforms and we will clean them!
- Benchmark Hospitality hotel discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
