Hotel Room Attendant - Summer 2026

Sunshine Village Corporation•Banff, AB

5d•Onsite

About The Position

Sunshine’s Room Attendants provide an outstanding guest experience by ensuring hotel rooms and common spaces are clean, in accordance with high quality standards. They assist guests by answering questions and following through on requests to meet guest needs and expectations. Room Attendants work alongside Room Checkers, Housepersons, and under the supervision of the Executive Housekeeping Supervisor and Hotel Manager.

Requirements

Excellent time management and organization skills. Candidates must be able to clean all assigned rooms per shift, and be accountable for remaining both productive and efficient, while ensuring the highest levels of guest satisfaction.
Being a team player, encouraging positive working relationships and strong interpersonal skills.
Communicate effectively in English, both written and verbally, comfortably to groups, and on a VHF radio.
Prepared to work flexible schedules (weekends, holidays), and in all weather conditions.
Maintain professional conduct when in uniform, on or off-duty (and online).
Effectively provide training, support, and assistance to coworkers.
Attend and actively participate in meetings and training.
Must be neat, punctual, and dependable.
Employees must always be of sound mind, exhibit good judgment, and report to work fit for duty.
Ability to lift heavy items, walking, standing, crouching, and kneeling for periods of time.
Appropriate level of physical fitness is required for a high-altitude environment.
Attendants may at times, be working alone, in the hotel environment.
Must be prepared and wear appropriate footwear, gloves, layers, etc. for the conditions, particularly when moving around on stairs, and outdoors.

Nice To Haves

Previous housekeeping, cleaning, or relevant experience is preferred, but is not required for the role.
Current first aid and CPR/AED training is preferred.

Responsibilities

Consistent cleaning and monitoring of Guest Rooms, including dusting, making beds, removing soiled linens/garbage, replenishing towels and amenities, vacuuming, spraying, and wiping floors, cleaning bathrooms, replacing used glassware.
Cleaning and maintaining Public Spaces, Common Areas, and Bathrooms, including dusting, removing garbage and other items, vacuuming, and spraying/wiping areas.
Engaging with and assessing guest needs and expectations, aiding in a courteous manner, answering inquiries about the Resort, hotel services and facilities.
Performing work to a high-quality standard, always aligned with health and safety regulations.
Timely and accurate completion of administrative tasks, incident and deficiencies reporting to supervisory personnel.
Other duties may be requested and assigned from time to time.