Hotel Room Attendant Trainer

Santa Clara Development Corporation•Espanola, NM

8h•Onsite

About The Position

Responsible for training and accountable for the success of all incoming Room Attendants in all SCDC Hotels, with continued advice to the Housekeeping Supervisor about future training needs.

Requirements

Ability to perform each essential duty satisfactorily.
Effective communication skills.
Organizational skills.
Physical and mental stamina to perform responsibilities.
Ability to read and comprehend simple instructions and correspondence.
Ability to write basic instructions and correspondence.
Ability to effectively present information in one-on-one and small group situations.
Ability to work around chemicals in enclosed locations.
Ability to safely use cleaning products and safely operate cleaning equipment.

Nice To Haves

High School diploma or GED preferred.
Minimum of six months prior housekeeping experience, preferably in a Hotel environment.

Responsibilities

Train new Room Attendants on key issuance process.
Train new Room Attendants on how to stock the cart in the morning.
Train new Room Attendants on chemical knowledge and storage.
Train new Room Attendants on how to dust and clean surfaces in the rooms.
Train new Room Attendants on how to vacuum properly.
Train new Room Attendants on the usage of phone codes.
Train new Room Attendants on how to stock their cart at the end of the day.
Train new Room Attendants on procedures after completing their rooms.
Train new Room Attendants on how to make a bed.
Train new Room Attendants on how to clean a bathroom.
Train new Room Attendants on tablet usage.
Train new Room Attendants on how to complete a work order.
Conduct a final Room Attendant test on skills learned on the last day of training.
Evaluate new Room Attendant on all skills learned upon completion of training and advise Supervisor of results.
Advise Supervisor of any further or follow-up training needed for new team members.
Perform other duties as necessary to ensure smooth operations.