Hotel Room Attendant/DR Housekeeping Supervisor Full-Time
About The Position
Oxford Casino Hotel, located in Oxford, Maine, is part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino boasts a variety of gaming options for our visitors, including 23 table games and over 900 of the latest and most popular slot machines. The property also features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107-room hotel which includes 6 well-appointed suites. The core values of the casino—safety, cleanliness, compliance, and friendliness— reflect the commitment to creating a positive experience for our team members and guests. With these guiding principles, Oxford Casino Hotel aims to continue learning, growing, and improving. It is our hope that you will become the newest member of our team.
Requirements
- General computer skills, including Email and Microsoft Office
- General PMS familiarity
- High school diploma or equivalent
- Must be able to multi-task and take direction.
Nice To Haves
- Previous housekeeping experience preferred.
Responsibilities
- Oversee the daily operations of housekeeping & laundry so all rooms are cleaned and inspected prior to guest check-in.
- Effectively communicates with guests, team members and other departments.
- Plan, assign and coordinate room boards and activities for room attendants.
- Coordinate daily housekeeping staffing needs based on business volume and workload.
- Lead pre-shift team member meetings.
- Manage Lost-and-Found items, inquiries, returns and shipping & billing process.
- Maintain inventories of amenities, cleaning supplies & linen stock to ensure adequate stock quantities and reorders are placed in a timely manner.
- Monitor and motivate the housekeeping & laundry team to ensure high levels of productivity.
- Assists with team member recruitment, hiring, and training qualified housekeeping team members.
- Recommend counseling and potential disciplinary action for housekeeping team members.
- Thoroughly clean and replenish supplies hotel rooms and bathrooms according to department procedures
- Sort, launder and fold linens according to department procedures
- Stock housekeeping and laundry carts with supplies
- Maintain a clean and organized work area.
- Performs all other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
