Hotel Retail Sales Associate FT

Cherokee Nation Businesses • Robinsonville, MS

3d • Onsite

About The Position

The primary duty of the Sales Associate I is to provide guests with exceptional guest service, maintain consistent brand standards, and ensure a comfortable shopping experience. This is an hourly, full-time position with a day shift, located at Gold Strike Casino.

Requirements

• High School Diploma or GED.
• Minimum six (6) months of Cash Handling and Retail Sales experience.
• Work varied shifts, including weekends and holidays.
• Ability to operate a Retail POS system.
• Able to effectively communicate in English, in both written and verbal forms.
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.

Nice To Haves

• Experience in a similar resort setting.

Responsibilities

• Engage all guests in a friendly manner delivering exceptional customer service.
• Assist Guests with their needs and drive sales.
• Maintain a clean and safe environment and ensure product replenishment from the stock room to guarantee our guest’s ease of shopping.
• Own the guest experience and report any opportunities for improvement to Retail Management.
• Follow all Retail, POS, and Cash Handling procedures.
• Perform other job-related duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED