Hotel Restaurant Server - FULL TIME

The Guest House at Graceland•Memphis, TN

6d•Onsite

About The Position

This is a Full-Time position located in the Food & Beverage Department at The Guest House at Graceland Hotel with variable/flexible working hours to include weekends, holidays and overtime as required. Benefits will be offered after successful completion of a sixty (60) day introductory period for Full-Time employees. This is a promotional opportunity and is an internal/external recruitment.

Requirements

Knowledge of Memphis and Shelby county health codes
In possession of a current ABC Permit or willing to go through the process of obtaining permit within 60 days of employment
Excellent knowledge of guest service and attentiveness and patience for guests
Positive, engaging personality and professional appearance
Outstanding interpersonal, communication and presentation skills
Basic math and computer skills
Familiarity with cash registers and ordering information systems
Ability to work quickly and accurately under constant pressure of often conflicting deadlines and numerous interruptions
Ability to maintain confidentiality
Reading skills to understand and interpret regulations, policies and procedures
Ability to put out stock or dining room needs as directed by manager and or supervisor
Knowledge of restaurants stock and equipment
Skill to operate and maintain restaurant equipment located in assigned bar or restaurant
Ability to work and maintain a safe work area
Ability to follow operating procedures on equipment in a safe manner
Must follow and have knowledge of health codes and requirements
No smoking or eating in the work area
Must be able to pass a background check and pre-employment drug test

Nice To Haves

Proven work experience as a wait staff member in a full service restaurant is preferred

Responsibilities

Take food and beverage orders while delivering excellent customer service.
Retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to Hotel specifications, courteously and efficiently.
Anticipate guests’ needs, respond promptly, and acknowledge all guests and ensure guest satisfaction.
Collect and process payments.
Assist in the cleanliness and maintenance of the Restaurant area and equipment.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Perform side duties and other duties as assigned.