Hotel Porter - 2nd Shift

Four Winds Casinos Career SiteNew Buffalo, MI
Onsite

About The Position

Responsible for achieving and maintaining an exceptional level of cleanliness throughout the public areas of the hotel. This role involves detailed cleaning of various hotel areas and furnishings, maintaining organization, and assisting with guest requests and room turnovers. The position also emphasizes promoting a positive and respectful work environment.

Requirements

  • Ability to perform each essential duty satisfactorily.
  • Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
  • Ability to respond to common inquiries from other employees or guests.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense reasoning to a variety of situations.
  • Regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.
  • Occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.
  • Regularly required to lift, push, pull and/or move up to 100 pounds.
  • Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Applicant must successfully complete screening for essential job functions.

Nice To Haves

  • High school diploma or general education degree (GED) preferred.
  • This position requires a Level 4 Gaming License.

Responsibilities

  • Cleans furniture, glass, mirrors, elevators, planters, framed pictures, and other furnishings in public areas of the hotel, including the lobby, pool, and restrooms.
  • Sweeps, vacuums, mops, scrubs, and polishes floors, hallways, and stairs.
  • Removes trash and dirty linens from public areas and guest rooms.
  • Delivers special request items, such as cribs or rollaway beds, to guest rooms.
  • Maintains shelf organization in storerooms and stocks carts with supplies for Room Attendants.
  • Assists in stripping all linen and trash from departed guest rooms.
  • Keeps exterior doors cleaned, polished, and dusted, including polishing elevator tracks.
  • Takes responsibility for a passkey during the assigned shift by signing out and turning it in at the end of the shift.
  • Checks all floors by elevator landings, emptying trash or debris and cleaning furnishings as needed.
  • Checks all floors in vending areas, emptying trash or debris and cleaning furnishings as needed.
  • Cleans the employee elevator by keeping the inside fresh and clean.
  • Utilizes specialized floor equipment that requires technical expertise.
  • Creates an atmosphere of fun for all casino guests.
  • Encourages mutual respect, dignity, and integrity with all employees by setting positive examples at all times.
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