Hotel PM Busser Barback

Pyramid Global Hospitality•Houston, TX

2d•Onsite

About The Position

Pyramid Global Hospitality is seeking an energetic, proactive, and team-oriented PM Busser/Barback to join the hotel restaurant and lobby bar team at the Houston Marriott Westchase. This dual role involves supporting evening operations by maintaining a clean, organized, and well-stocked environment, ensuring guest satisfaction through efficient support. The ideal candidate is reliable, detail-oriented, possesses a positive attitude, and collaborates well with servers, bartenders, and kitchen staff. This position is crucial for ensuring timely table resets, bar readiness, liquor setup, and seamless service that enhances the overall guest experience and reflects hotel service standards.

Requirements

Previous experience in a full-service restaurant, or similar food service environment, preferably with a hotel.
Availability to work any day of the week, including weekends and holidays.
Ability to effectively communicate in the English language with guest and staff.
Ability to adapt to changing demands and priorities in a fast-paced environment and respond with a sense of urgency when needed effectively.
Moving, lifting, and carrying trays and bulk beer cases up to 40 lbs. frequently, throughout shift, to perform essential job functions.
Moving through-out hotel lobby bar, restaurant and kitchen areas, including frequent and repeated climbing up and down stairs, for duration of shift.
Capable of remaining in a standing position, either stationary or walking, for duration of shift.
Extend arms; frequent reaching, twisting, pulling, bending, and stooping.
Able to work in a busy restaurant environment, including exposure to various noise levels and large crowds.
Ability to observe and adhere to all Health and Safety regulations and company guidelines for food handling, cross-contamination protocols, and sanitation.
Food Handler Certification and TABC Certification are required.

Responsibilities

Support evening restaurant and lobby bar operations by assisting servers and bartenders to ensure smooth, efficient service.
Stock bar supplies including glassware, ice, garnishes, mixers, napkins, and utensils throughout service.
Clear, clean, and reset dining tables promptly in accordance with hotel cleanliness and service standards.
Maintain cleanliness and organization of the dining room, bar area, service stations, and back-of-house support areas.
Assist with bar setup and breakdown before and after evening service.
Monitor guest areas and respond promptly to guest service requests by communicating with servers and bartenders.
Follow all hotel safety, sanitation, and food handling guidelines, including local health regulations.
Remove trash and soiled linens in a timely and sanitary manner.
Support special events, banquets, or high-volume service periods as needed.
Uphold hotel brand standards, professionalism, and a guest-first service culture at all times.
Maintain expected high standards for uniform and personal appearance.