Hotel Night Auditor (Full-Time)

StepStone Hospitality•Salt Lake City, UT

1d•Onsite

About The Position

The Hotel Night Auditor is responsible for preparing daily revenue reports by auditing Micros tapes and journals to break down revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier. This role involves running audit reports and journals from all credit card and computer systems, inputting revenue, expenses, and allowances to generate daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. The Night Auditor will balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations. Additionally, this position supports by making corrections and adjustments, handling computer issues, ensuring proper distribution of documentation and reports, and reviewing/correcting discrepancies in the Front Desk System. The role also requires coordinating with the front desk and restaurant/bar closing to ensure smooth file maintenance and system resets. The ability to communicate effectively with guests, vendors, and associates, adhere to safety and health standards, and assist with statistical reports and presentations is essential. The position may also involve performing duties of a front desk supervisor, guest service agent, reservations agent, and telephone operator as needed. Accuracy in reporting information and adherence to all StepStone and hotel policies and procedures are critical. Attendance at required hotel meetings is also expected.

Requirements

Minimum lifting of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
Minimum pulling of 20 pounds.
Comprehensive knowledge of service standards, guest relations, and etiquette.
Comprehensive knowledge of all applicable Federal, state, and local health and safety regulations.
Comprehensive knowledge of the English language to effectively communicate with guests and associates.
Excellent mathematical and computer skills.
High school education and relevant training and experience required.
At least one year of relevant experience required.
Ability to timely obtain any required licenses or certificates.

Nice To Haves

Additional education preferred.
CPR training and first aid training preferred.
Additional language ability preferred.

Responsibilities

Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
Run audit reports and journals from all credit card and computer systems.
Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations.
Make corrections and adjustments and handle any computer issues that may arise.
Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
Ensure all reports and back-up vouchers are complete and filed properly.
Review and correct discrepancies in the Front Desk System.
Coordinate with the front desk and restaurant/bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations.
Communicate effectively with guests, vendors, and other associates.
Adhere to all applicable Federal, state, local, safety, and health standards.
Assist with the design and preparation of statistical reports and presentations as needed.
Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
Accurately report information.
Scrupulously follow all StepStone and hotel policies and procedures.
Attend required Hotel meetings.