Hotel Manager - Winnemucca Inn & Casino

Winners Hotel & Casino, Inc.•Winnemucca, NV

2d•$50,000 - $65,000•Onsite

About The Position

The Hotel Manager is responsible for overseeing the successful operations of a lodging facility to ensure guest satisfaction and enhance the facility’s reputation among travelers. Their duties include hiring and training employees, managing budgets for items like cleaning supplies, appliances and furniture and engaging with guests to resolve issues with their rooms.

Requirements

Ability to work in a fast-paced, high-stress environment
Excellent written and verbal communication
Knowledge of all hotel operating procedures
Critical-thinking and problem-solving skills
Ability to manage several budgets
Excellent customer service and interpersonal skills
Associates degree, Hotel Management certificate or related experience
3-5 Years Hotel Supervision required

Responsibilities

Greet and register guests
Inspect the grounds, public areas and guest rooms for appearance and cleanliness
Ensure company standards for housekeeping, decor and guest services are met
Answer guest questions about hotel services and policies
Keep track of the hotel’s financials
Interview, hire, train and terminate staff
Monitor staff performance, ensuring the hotel is running well and guests are happy
Coordinate front-office and back-office activities and resolve any problems
Set budgets and room rates
Other duties as assigned.