Hotel Manager-Columbus

Valley Hospitality ServicesColumbus, GA
Onsite

About The Position

Oversee the daily operations of the hotel to ensure customer satisfaction. This role is responsible for overseeing all hiring, training, counseling, discipline, and discharge of all hotel employees. The Hotel Manager will also be responsible for making daily deposits, reviewing and approving purchase orders, and forwarding accounting information to the Corporate Office weekly. Additionally, the manager will conduct monthly bank counts, department meetings, review work schedules, and perform public relations and sales calls. This position requires overseeing quarterly inventories, ensuring receivables are collected within 30 days, and maintaining a high level of quality assurance inspections. The Hotel Manager must review audit packs daily, ensure company standards are met, and oversee guest and employee incidents. A neat appearance and business casual attire are required. The role also involves attending required meetings, assisting with tip reporting, and performing other duties as assigned by Management, along with any additional training that may be required.

Requirements

  • High school diploma or GED required.
  • 2-5 years' experience in hospitality required.
  • Marriott experience 2+ years required
  • Must work well in stressful situations and maintain composure under pressure.
  • Detail oriented and strong written/verbal communication required.
  • Will need to be able to listen, understand, clarify, and resolve concerns/issues raised by co-workers and guests.
  • Able to understand financial information, data, and basic mathematical functions.
  • Must pass a background check and drug screen.

Nice To Haves

  • Degree in management preferred.

Responsibilities

  • Oversee the daily operations of the hotel to ensure customer satisfaction.
  • Oversee all hiring, training, counseling, discipline, and discharge of all hotel employees.
  • Make daily deposits except for weekends which will be deposited the following Monday.
  • Review/Approve all purchase orders and forward all accounting information to the Corporate Office weekly to include night audit, deposit slips, unpaid invoices, and any checks written for petty cash account.
  • Conduct monthly bank counts that have been issued and forward to Corporate.
  • Conduct monthly department meetings to review the performance of the hotel along with answering any questions they may have.
  • Review work schedules for all departments weekly.
  • Conduct public relations and sales calls along with weekly sales calls with the Corporate Sales Representative and forward weekly reports to Corporate.
  • Oversee quarterly inventories of linens to ensure accountability and send to corporate no later than the 10th of the following month.
  • Ensure all receivables are collected within 30 days and if any exceed that, inform Corporate.
  • Maintain an outstanding level of quality assurance inspections to be conducted by Valley Hospitality.
  • Review audit packs daily and forward any questions/errors to the Accounting Department.
  • Make sure all requirements are met per company standards.
  • Oversee guest and employee incidents.
  • Attend all required meetings and help complete tip reporting.
  • Perform other duties as assigned by Management along with any additional training that may be required.
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