Hotel Maintenance | Homewood Suites, Lincolnshire

CSM Corporation•Lincolnshire, IL

7d•$20 - $22•Onsite

About The Position

This position is responsible for providing assistance in engineering operations, including maintenance and repair of hotel property, outside grounds, and hotel equipment. The role involves preventative maintenance, asset protection, and ensuring guest satisfaction by upholding high standards of quality. The associate will learn about maintaining property assets, understanding preventive maintenance, equipment repairs, routine inspections, and capital expenditures. They will also learn the financial impact of asset maintenance and assist guests with requests in a friendly and positive manner, demonstrating knowledge of hotel property, guest room repairs, and common area maintenance. The role requires setting a strong example through exceptional guest service, assessing property assets through preventative maintenance, and working respectfully with managers to recommend maintenance solutions. The associate will learn and execute engineering SOPs, work as a team player, and complete assigned duties. Additionally, the role involves operating carts, bobcats, and ice surfacing machines, maintaining a clean and safe work area in compliance with regulations, using personal protective equipment, following incident procedures, and being knowledgeable of hotel emergency procedures. The associate must produce the required volume of work by planning, organizing, and prioritizing duties as assigned by the Chief Engineer.

Requirements

High School diploma or GED required.
Must have a current and valid drivers’ license with safe driving record.
Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift.
Attention to detail
Customer focused
Ability to perform job duties in a fast paced environment

Nice To Haves

2+ years of maintenance experience is preferred.
CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs.

Responsibilities

Learns and demonstrates the ability to maintain property assets.
Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures.
Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.
Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.
Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance.
Personally sets a strong example for other associate through exceptional guest service.
Assesses and evaluates property assets through preventative maintenance.
Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.
Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s.
Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.
Drives carts, bobcats, and ice surfacing machines.
Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed.
Follows all CSM procedures for guest/associate incidents.
Knowledgeable of hotel emergency procedures.
Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.