About The Position

The Hotel Maintenance Technician (Line Engineer I) supports the hotel’s day-to-day maintenance by completing basic repairs and preventive maintenance under supervision. This entry-level position provides foundational facilities-operations experience and helps maintain guest comfort and safety. The role includes inspecting and documenting the condition of guest rooms, public areas, equipment, and maintenance work; responding to routine service calls and emergencies; following safety procedures and applicable building codes; maintaining tools and work areas; and communicating work status and issues to engineering management. The position requires physical tasks such as lifting up to 50 pounds and climbing ladders, and a flexible schedule that may include nights, weekends, and holidays.

Requirements

  • Basic mechanical aptitude and familiarity with tools.
  • Willingness to learn and follow instructions.
  • Ability to lift up to 50 pounds, climb ladders, and perform physically demanding tasks throughout the shift.
  • Ability to work a flexible schedule, including nights, weekends, and holidays as business needs require.

Nice To Haves

  • High school diploma or equivalent preferred.
  • 0–1 year of general maintenance or facilities experience preferred.

Responsibilities

  • Assist with maintenance and repair of plumbing, electrical, HVAC, and guestroom systems under supervision.
  • Respond to routine service calls promptly and in a guest-friendly manner.
  • Complete light maintenance tasks, including replacing bulbs, minor drywall repair, touch-up painting, and changing filters.
  • Assist with troubleshooting maintenance issues and identifying root causes.
  • Perform daily inspections of guest rooms, public areas, and equipment, and document findings.
  • Maintain detailed logs and accurate records of maintenance activity, completed work, project updates, equipment status, work orders, and shift issues.
  • Learn and follow company safety procedures, including Lockout/Tagout and PPE use, and comply with departmental safety procedures.
  • Maintain knowledge of applicable federal, state, and local building codes and regulations.
  • Identify and promptly address unsafe or hazardous conditions affecting guests or employees.
  • Follow company Standard Operating Procedures in daily operations.
  • Assist in monitoring facility systems and responding promptly and effectively to malfunctions and emergencies.
  • Act quickly during building emergencies to protect guests, staff, and assets, and restore systems to normal operations after disruptions.
  • Keep maintenance areas, tools, and equipment clean, safe, secure, organized, lubricated, and properly stored.
  • Safeguard assigned tool pouch and equipment according to engineering department standards.
  • Report to work on time and in full uniform, and maintain professional appearance and conduct in guest and team interactions.
  • Communicate work status, material needs, and delayed tasks to engineering management.
  • Comply with policies in the M&R Employee Handbook and perform additional duties assigned by management.
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