Hotel Maintenance (Engineering) - Full Time

SCP Hotels•Redmond, OR

22h•Onsite

About The Position

The Hotel Maintenance position is a full-time role responsible for performing routine maintenance, inspections, and repairs on all mechanical, electrical, carpentry, plumbing, and finish work within the hotel. This includes HVAC, elevators, fire safety systems, generators, lighting, and water supply systems. The role involves prioritizing work orders, ensuring timely completion of projects, assisting with electrical and equipment repairs, refurbishing furniture, troubleshooting malfunctions, participating in preventive maintenance, responding to emergencies, providing guest support, managing inventory, collaborating with other departments, and ensuring compliance with safety regulations.

Requirements

Must be a United States citizen or possess a valid work permit.
Must be able to read, write, and speak English.
Must be able to accurately follow instructions, both verbally and written.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.
Must be able to work in a fast-paced environment with urgency and empathy.
Outstanding coordination and multi-tasking abilities.
Professional in appearance and demeanor.
Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems.
Must have the ability to deal effectively and interact well with guests, vendors, and team members.
Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner.
High School Diploma or equivalent.
Minimum of 1 year in a maintenance capacity required.
Previous experience working with heavy machinery and tools.
Thorough knowledge of OSHA requirements.
Basic knowledge of repairing and replacing: electrical, plumbing systems, painting, HVAC equipment, refrigeration, kitchen equipment and general property maintenance.

Nice To Haves

Fluency in other languages is beneficial.
Basic knowledge of swimming pools and chemicals preferred.

Responsibilities

Perform routine maintenance, inspections, and repairs on all mechanical, electrical, carpentry, plumbing, and finish work in the hotel, including HVAC, elevators, fire safety systems, generators, lighting, and water supply system.
Prioritize work orders through urgent requests and establish hotel area down times in order to minimize inconveniencing guests.
Ensure timely and accurate completion of projects.
Assist in checking electrical systems such as air conditioning controls, television sets, and lighting systems, and make minor repairs and/or replacement orders.
Assist in checking and making routine repairs and assist with major repairs of all hotel equipment including small appliances, kitchen equipment, boilers, HVAC, hand and power tools, and general plumbing systems and fixtures such as pipelines, toilets, sinks, and other kitchen and bathroom equipment.
Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, door windows, and counters.
Paint and finish furniture and fixtures, if needed.
Diagnose and troubleshoot equipment malfunctions and system failures, promptly resolving issues to minimize guest inconvenience and downtime.
Assist maintenance team with preventive maintenance program to ensure the reliability and longevity of all equipment and systems.
Regularly inspect and service equipment to prevent breakdowns.
Respond swiftly and effectively to emergency situations, such as power outages, leaks, floods, and fire alarms.
Collaborate with other hotel staff to maintain guest safety during such events.
Provide timely and courteous support to guests who report maintenance issues in their rooms or public areas.
Address guest concerns efficiently to ensure guest satisfaction.
Maintain an inventory of tools, equipment, and spare parts required for maintenance and repair tasks.
Replenish stock as needed and keep organized records of inventory levels.
Collaborate with other departments, such as housekeeping and front desk, to coordinate maintenance activities and support the overall hotel operations.
Ensure compliance with all safety regulations and protocols, including those related to fire prevention, electrical safety, and hazardous materials.
Maintain accurate records of inspections and maintenance activities.
Participate in OSHA/Safety Programs, as needed/required.
Inspect, plan, and ensure that all materials and equipment are in complete readiness for service.
Ensure security, cleanliness, preventive maintenance, and repair of engineering tools, equipment, and safety features, according to established procedures within budget.
Maintain knowledge of correct maintenance and use of equipment.
Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
Other duties as assigned.