HOTEL MAINTENANCE ASSISTANT - 1st Posting

Menominee Casino Resort • Town of Menominee, WI

2d • Onsite

About The Position

Responsible for maintaining the appearance, functionality, and safety of the hotel through preventative maintenance, routine repairs, and general upkeep of guest rooms and public hotel areas. Helps to ensure exceptional guest experience by responding promptly to maintenance needs, completing scheduled preventative maintenance, and maintaining a clean, safe, and welcoming environment. Collaborate with the MCR Facilities Department on larger hotel maintenance projects and building improvements.

Requirements

• Must be at least 21 years of age.
• Shall have at least one (1) year of hotel, apartment, commercial building, or general maintenance experience.
• Working knowledge of building maintenance practices.
• Basic understanding of plumbing, electrical, HVAC, and carpentry.
• Ability to troubleshoot and perform minor repairs independently.
• Strong organizational and time management skills.
• Basic computer skills for work order systems and email communication.
• Excellent customer service and communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work independently and as part of a team.
• Ability to read and understand financial reports, policy and procedure manuals, and technical instructions.
• Ability to respond to common inquiries or complaints from guests, regulatory agencies, or members of the business community.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply commonsense reasoning to a variety of situations.
• No person shall be eligible for employment at Menominee Casino Resort/Thunderbird complex if they have been convicted, or have a pending unresolved charge of: Any crime which would require compliance with the reporting requirements for sex offenders pursuant to Menominee or Wisconsin law; or A felony conviction of any kind in the immediately preceding two years; A crime of any kind related to gambling in the immediately preceding two years; A crime of any kind related to theft, fraud, or misrepresentation in the immediately preceding two years; A crime of any kind related to a crime of violence, or involving domestic violence, or a drug offense involving sale of drugs, or possession with intent to sell drugs during the immediately preceding two years.
• Employee must meet the minimum criminal background requirements necessary to obtain a gaming license as stated in Menominee Tribal Code Chapter 347 and the Tribal Gaming Compact.
• Hiring in Gaming Position is contingent upon criminal background check.

Nice To Haves

• Experience performing basic plumbing, electrical, carpentry, drywall, and painting repairs is preferred.
• Vocational or technical training in building maintenance is preferred.
• Preference given to qualified Menominee or other Native American Applicants.

Responsibilities

• Perform scheduled preventative maintenance in guest rooms to ensure all rooms remain in excellent condition.
• Complete painting, drywall and plaster patching, touch-up painting, and minor carpentry repairs.
• Replace batteries in electronic locks, thermostats, television remotes, and other guest room equipment.
• Test, inspect, and replace batteries in smoke detectors and carbon monoxide detectors according to established schedules.
• Repair or replace guest room fixtures including towel bars, door hardware, shelving, furniture, lighting, and plumbing fixtures.
• Perform minor plumbing repairs including faucets, toilets, shower heads, and drains.
• Complete minor electrical repairs such as replacing outlets, switches, light bulbs, and fixtures within skill level.
• Inspect guest rooms for safety hazards and report deficiencies requiring specialized repair.
• Perform daily inspections of public spaces to identify maintenance needs.
• Respond promptly to guest maintenance requests while providing courteous customer service.
• Maintain cleanliness and organization of maintenance and storage areas.
• Assist with seasonal maintenance activities including snow removal, ice control, pressure washing, and exterior cleaning.
• Assist the convention center with maintenance needs, moving furniture or equipment as needed.
• Complete preventative maintenance schedules for hotel equipment and facilities, maintains accurate maintenance records and work orders.
• Recommend repairs or replacement of equipment as necessary.
• Works with MCR Facilities Department on larger hotel maintenance projects, renovations, and specialized work.
• Properly utilize personal protective equipment.
• Immediately reports unsafe conditions or incidents.
• Maintain compliance with all fire, life safety, and emergency procedures.
• Shall perform any other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED