Hotel Lobby Attendant

Spooky Nook Sports Ohio LLC • Cincinnati, OH

2d • Onsite

About The Position

The Hotel Lobby Attendant (PT) is responsible for maintaining the cleanliness, guest-readiness, and overall appearance of the public and service areas in the Warehouse Hotel, while actively assisting the Front Desk team and supporting guest needs. This is a part-time position working 1st, 2nd or 3rd Shift.

Requirements

• 18 years of age or older
• Dependable transportation to and from work
• At least one year of experience in hospitality, janitorial, public area cleaning, or hotel housekeeping.
• Ability to fulfill physical requirements and work a flexible schedule (including evenings, weekends, and holidays).
• Guest-focused and team-oriented with a friendly, professional attitude.
• Highly dependable, punctual, and able to work independently with minimal supervision.
• Strong multi-tasking skills, attention to detail, and ability to remain calm in busy environments.
• Experience interacting with diverse demographics and handling guest requests efficiently.

Responsibilities

• Ensure the guest in front of you is always the top priority.
• Actively assist the Front Desk team by running guest room requests and deliveries (such as luggage or cribs) promptly, answering guest questions, and monitoring/restocking front desk supplies.
• Maintain an excellent first impression before guests arrive, ensuring the main entrance, lobby, and front desk surroundings are clean, welcoming, and presentable before guest arrival.
• Regularly inspect, clean, sanitize, and restock public restrooms throughout the shift to ensure standard-level cleanliness.
• Monitor and clean high-traffic guest hallways, elevator, stairwells, and landings, ensuring floors, surfaces, glass, and trash receptacles remain clear and tidy.
• Upkeep guest amenity areas, including guest laundry rooms, vending areas, and public hydration or ice stations.
• Review daily property events and group activities at the start of each shift to stay informed and provide accurate information to guests.
• Support front desk operations by restocking necessary supplies, completing assigned tasks, and maintaining open communication on shift needs.
• Complete general back-of-house maintenance duties, including emptying trash stations, maintaining service areas, and returning stray items to their proper departments.
• Perform periodic deep-cleaning tasks as assigned and report any building or equipment maintenance concerns promptly.
• Complete shift handoffs, ensure equipment and work carts are cleaned and stocked, and return radios and keys at the end of each shift.
• All other assigned duties

Benefits

• Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
• Paid holidays
• 35% discount on food and beverage purchases, including the Forklift and Palate restaurant
• 35% discount on all Nook apparel
• Free child care (3-hour increments)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed