Hotel Houseperson FT

Cherokee Nation Businesses•Robinsonville, MS

2d•Onsite

About The Position

The Houseperson is primarily responsible for assisting Guestroom Attendants to ensure that assigned areas are kept clean and neat. This includes cleaning various surfaces, delivering requested items to guest rooms, managing inventory and supplies, and following specific cleaning and safety procedures.

Requirements

High school diploma or equivalent
One (1) year experience in related field.
Knowledgeable of all cleaning procedures, equipment, and supplies, and able to follow directions effectively.
Able to effectively communicate in English, in both written and verbal forms.
Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.
Effective listening abilities with strong judgment skills.
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
Maintain a professional, neat, and well-groomed appearance adhering to company standards.

Responsibilities

Ensure that assigned areas are kept clean and neat.
Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc.
Mop and clean all marble or tile floors in assigned areas.
Deliver requested items, such as refrigerators, pillows, rollaway, cribs, etc., to guest rooms.
Empty all trash and linen from the Guest Room Attendants’ carts as needed.
Maintain inventory levels, deliver supplies to assigned lockers, and stock them.
Follow Quick Flood Response procedures, safety procedures, general clean/pull room procedures, and quarterly mattress-flipping procedures.
Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges.
Clean all hall railings, and marks on the wallpaper, stairwells, and lockers.
Perform all other job-related duties as requested.