Hotel Houseperson

Commonwealth Hotels•Portland, ME

4h•Onsite

About The Position

The Hyatt Place Portland Old Port, Maine, is seeking a Full-Time Hotel Housekeeping Houseperson. Situated in the heart of Old Port, the Hyatt Place Portland Downtown Old Port Square is just one block away from the Casco Bay Waterfront and historic harbor. Step out of the hotel and be surrounded by world-class restaurants, bars, storefronts, and cafes, and just a short walk to numerous art galleries, museums, and theaters.

Requirements

High school diploma or equivalent
Demonstrated experience with a strong focus on guest satisfaction.
Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating seamlessly with team members.

Responsibilities

Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.