Hotel Houseman

Kinseth Hospitality•Schaumburg, IL

About The Position

Provides miscellaneous hotel customer service functions and property maintenance. The role supports guests and hotel operations by handling baggage, delivering messages and supplies, assisting the front desk, helping secure and maintain the property, transporting customers and equipment, and setting up or cleaning banquet and meeting spaces. The employee is responsible for following KHC policies and property-specific guidelines, maintaining a professional image, and reporting to work as scheduled.

Requirements

Follow proper safety precautions at all times to avoid injuries.
Ability to perform the physical demands of the job, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.
Required vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Load, unload, and deliver guest baggage in a courteous and helpful manner.
Deliver messages and requested supplies to guestrooms to ensure guest satisfaction.
Assist with the security of hotel guests, employees, equipment, vehicles, and property.
Cut and trim grass and shovel snow.
Assist the front desk by answering phones, delivering guest items, providing guest service support, and providing breaks as needed.
Keep the parking lot clean and free of hazards.
Transport small equipment or tools between departments.
Transport customers as requested using company vehicles and obeying traffic laws.
Assist with setting up and cleaning tables and chairs in banquet and meeting rooms.
Clean rooms or public areas as needed, including emptying wastebaskets and ashtrays, taking trash and waste to disposal areas, replenishing restroom supplies, delivering linen, and replacing light bulbs.
Follow KHC policies and procedures, including dress code, safety, and performance standards; maintain a professional image and report to work as scheduled.