Hotel Housekeeping Supervisor

Sree Hotels•Raleigh, NC

1d•$0 - $19•Onsite

About The Position

The Courtyard & Residence Inn by Marriott, located in the Brier Creek/RDU area of Raleigh, is hiring for a full-time Housekeeping Supervisor. The person hired for this position will need flexibility to work 9am-5pm or 12pm-8pm; weekday and weekend availability is required. The PRIMARY PURPOSE of this role is to assist the Housekeeping Manager/Executive Housekeeper in maintaining an attractive and clean hotel in accordance with brand and company standards.

Requirements

1-3 years experience in housekeeping, preferably in a hotel environment
Advanced knowledge of cleaning chemicals and housekeeping best practices.
Excellent attention to detail with high levels of successful communication
Ability to work at a fast pace and under pressure
Ability to motivate co-workers effectively
Ability to manage multiple tasks and think outside the box
Must be flexible hours/days including weekends and holidays

Nice To Haves

Previous supervisory experience preferred
Bilingual English/ Spanish a plus

Responsibilities

Meets and exceeds customer and team member expectations by providing outstanding service and teamwork
Provides value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations
Communicates in a professional manner with customers, co-workers, and managers
Demonstrates teamwork by cooperating and assisting co-workers as needed
Ensure the standards of cleanliness, hygiene and tidiness are maintained throughout the hotel and to manage the housekeeping department (room attendants, housemen, laundry, and lobby) efficiently to maintain standards and control cost.
Ensures standards of cleanliness, hygiene and tidiness in all guest rooms, corridors, and storage closets
Supervises, inspects, coaches, and works with housekeeping staff on the daily cleaning of assigned rooms, corridors, storage areas, and public areas to the highest standards. This includes ensuring that bed linens are being changed, towels are replaced, bathrooms are properly cleaned thoroughly, vacuuming, mopping, dusting and completion of daily projects.
Ensures the upkeep of vacant rooms
Ensures that all room attendants’ carts and stock rooms are kept orderly.
Conducts monthly inventory on supplies
Ensures guests property left behind is logged and stored in a secure location daily
Takes action on any maintenance issues in guest rooms to ensure hotels established quality standards and ensure guest satisfaction.
Monitors working conditions, reports to management any observed or known safety hazards, conditions or unsafe practice and procedures.