Hotel Housekeeping Manager

Boston Natick • Natick, MA

7d • Onsite

About The Position

The Verve Hotel Boston Natick, part of the Tapestry Collection by Hilton, is seeking an experienced and motivated Hotel Housekeeping Manager who is passionate about hospitality, team leadership, and maintaining the highest standards of cleanliness—while enjoying Hilton’s renowned culture, benefits, and career growth opportunities.

Requirements

• High school diploma or equivalent required
• 2–4 years of housekeeping experience, with at least 1 year in a supervisory or management role, preferably in a full-service or branded hotel
• Available to work weekends and holidays.

Nice To Haves

• Degree in Hospitality Management or a related field preferred

Responsibilities

• Lead and oversee daily housekeeping operations to ensure guest rooms and public areas meet cleanliness and brand standards
• Supervise, train, schedule, and motivate housekeeping staff to support efficient operations and strong performance
• Inspect rooms and public areas regularly and address deficiencies promptly
• Coordinate with Front Office, Engineering, and other departments to ensure timely room readiness and guest satisfaction
• Manage housekeeping supplies, linen inventory, and equipment while controlling labor and departmental costs
• Handle guest requests and concerns related to housekeeping in a professional and timely manner
• Ensure compliance with safety, sanitation, and health regulations
• Maintain accurate reports, inspections, and staff records
• Support a positive team environment and assist with other operational duties as needed

Benefits

• Medical, dental, and vision insurance
• Voluntary life insurance
• Optional supplemental insurance plans
• 401(k) retirement plan
• Paid personal and vacation time
• Hotel team member travel discounts
• Opportunities for career growth and advancement
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED