Hotel Housekeeping Manager - MGM Grand Detroit

MGM Resorts • Detroit, MI

8d • Onsite

About The Position

The SHOW comes alive at MGM Resorts International. As a Housekeeping Manager I, you will be responsible for setting the stage for an excellent guest experience by ensuring each assigned room is clean and ready for guest arrival. By understanding the guests’ unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Requirements

• Knowledgeable with OSHA regulations, to include implementation and enforcement of safety guidelines, proper chemical usage, handling of BIOHAZARD materials, and injury prevention
• Demonstrates the ability to engage with management, employees, and guests in a professional manner
• Strong leadership capabilities by consistently applying effective decision-making and problem-solving skills to uphold high standards
• Must have a High School Diploma or GED
• Over 2 years of relevant experience in a related field
• Must be available to work weekends and holidays as scheduled

Responsibilities

• Responsible for overseeing and ensuring the smooth operation of the assigned area by supervising, training, directing, and providing support to all employees
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
• Perform daily written guest room inspections in accordance with department standards
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Health & Income Protection Benefits (For eligible employees)
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Free parking
• Various programs and networking opportunities to help you get promoted
• Volunteer opportunities to give back to the community
• Other various discounts with company partners such as travel, electronics, online shopping, and many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED