Hotel Housekeeping Manager
Sree Hotels•Durham, NC
•$45,000 - $48,000•Onsite
About The Position
The SpringHill Suites by Marriott Raleigh/RTP is hiring for a Housekeeping Manager. This is a full-time position; weekday and weekend availability is required. The primary purpose of this role is to achieve the highest quality of cleanliness for the hotel by directing and coordinating the housekeeping operations and staff while meeting and exceeding customer and team member expectations.
Requirements
- A minimum of two to four years of work-related skill, knowledge, or experience is needed.
- Must be able to direct and motivate your staff to clean rooms with prospective check-outs or discharges in the most efficient manner and cost-effective way possible
- Must be able to prepare work assignments; make recommendations to improve service, and ensure more efficient operations
- Monitor the appropriate use of equipment, facilities, and materials needed to do housekeeping work.
- Must be flexible in work hours to accommodate last minute changes in scheduling
- Must be able to change tasks and adjust energy level needed to accommodate a fast paced environment.
- Must have strong interpersonal skills to engage and interact with associates and guests
- Must be detail oriented in supervising staff, inspection of facilities and completing assignments.
- Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.
Nice To Haves
- A high school diploma or equivalent is preferred.
- Bilingual English/ Spanish a plus.
Responsibilities
- Provides a clean, well maintained hotel by supervising the Laundry and Housekeeping operations
- Utilizes leadership skills, effective communication, and motivation techniques in order to maximize employee productivity and satisfaction
- Employs respectful discipline as required under supervision of the General Manager
- Schedules employees in accordance with forecasted occupancy; adjusts staffing as necessary for sudden changes in occupancy
- Coordinates availability of rooms with Guest Care Manager/General Manager
- Supervises the daily activities of the housekeeping staff
- Monitors the responses on customer comment cards; identifies problem areas and formulates solutions
- Conducts continual inspections to determine hotel’s overall level of cleanliness; performs follow up
- Strives to reduce accidents and maintain safe working conditions within the hotel and department by ensuring that all employees follow safety rules and procedures. Takes corrective action when needed.
- Monitors performance of the department against approved budget; makes appropriate recommendations as necessary
- Oversees inventory, purchasing, disbursement, and cost control for all linens, cleaning supplies, customer rooms, rest room supplies, laundry supplies, machines, and equipment
- Schedules and supervises all rotational and special cleaning programs as required
- Secures keys in accordance with hotel’s key management policy
- Must achieve required threshold scores according to brand and Company inspections
- Prepares reports as requested to develop a more informative data base for improved management decision making and critical evaluation of work activities
Benefits
- Daily pay! Access up to 50% of your earned wages after every shift.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
