Hotel Housekeeping Manager

DelMonte Hotel Group•Rochester, NY

3d•Onsite

About The Position

The Operations Manager – Housekeeping is responsible for assisting in the management of the daily operations of the Housekeeping and Laundry departments. This role ensures that guest rooms and public spaces throughout the hotel are kept clean, orderly, and attractive. The position involves leading and developing associates, upholding high standards of cleanliness, addressing guest concerns, and contributing to the overall success of the hotel. The ideal candidate will be a hands-on leader with strong operational skills, attention to detail, and a friendly, welcoming, and energetic personality. They should be comfortable working alongside the team, inspecting areas, addressing guest needs, developing associates, and ensuring standards are met.

Requirements

Experienced and driven candidate.
Strong operational leadership skills.
Exceptional attention to detail.
Friendly, welcoming, and energetic personality.
Comfortable working alongside the team.
Strong time management skills.
Strong communication skills.
Strong problem-solving skills.
Strong leadership skills.
Quality-oriented.
Driven to succeed.
Passionate about creating an exceptional guest experience through outstanding cleanliness and service.

Responsibilities

Assist in managing the daily operations of the Housekeeping and Laundry departments.
Ensure clean, orderly, and attractive guest rooms and public spaces.
Lead and develop associates.
Maintain high standards of cleanliness.
Respond to guest concerns.
Support the overall success of the hotel.
Inspect rooms and public areas.
Address guest needs.
Ensure cleanliness and service standards are consistently achieved.