HOTEL HOUSEKEEPER

Town Pump, Inc.•Dillon, MT

4d•Onsite

About The Position

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Housekeeper that will model our mission statement “Genuine Hospitality from genuine people committed to providing comfort and service.” Town Pump is a growing company, with ever increasing opportunities for career growth. As a Hotel Housekeeper, you will perform duties to ensure guest rooms and common areas are cleaned, ensure the best possible experience for each guest, to Town Pump and brand operational standards within specified time frames per guest type. You will also complete all required company and brand specific training and/or certifications in a timely manner, prepare housekeeping cart upon arrival and at shift closing daily, and always follow Town Pump’s grooming and appearance guidelines and wear uniform and name tag while on shift. You will use and update room assignment clipboard, sign-out and sign-in master room keys daily. Ensure master keys are always secure (attached to self) and never loaned to anyone or taken off the property. You will report room condition and status to head housekeeper and/or front desk, clean guest rooms to Town Pump/Brand and time standards, perform self-inspections of assigned rooms and areas to ensure standards are met, and be required to perform duties in other departments, as needed such as folding laundry, cleaning the lobby, etc. You will maintain a strong work ethic, display a high degree of pride and integrity in job performance, comply with Town Pump expectations for confidentiality of guest and company information, and communicate in a courteous, professional manner with teammates, management, and guests. You will have knowledge of general housekeeping and recordkeeping, and the ability to comprehend oral and written instructions, correspondence, and memos.

Requirements

Knowledge of general housekeeping and recordkeeping.
Ability to comprehend oral and written instructions, correspondence, and memos.

Responsibilities

Perform duties to ensure guest rooms and common areas are cleaned to Town Pump and brand operational standards within specified time frames per guest type.
Complete all required company and brand specific training and/or certifications in a timely manner.
Prepare housekeeping cart upon arrival and at shift closing daily.
Follow Town Pump’s grooming and appearance guidelines and wear uniform and name tag while on shift.
Use and update room assignment clipboard.
Sign-out and sign-in master room keys daily. Ensure master keys are always secure (attached to self) and never loaned to anyone or taken off the property.
Report room condition and status to head housekeeper and/or front desk.
Clean guest rooms to Town Pump/Brand and time standards.
Perform self-inspections of assigned rooms and areas to ensure standards are met.
Perform duties in other departments, as needed such as folding laundry, cleaning the lobby, etc.
Maintain a strong work ethic, display a high degree of pride and integrity in job performance.
Comply with Town Pump expectations for confidentiality of guest and company information.
Communicate in a courteous, professional manner with teammates, management, and guests.