Hotel Housekeeper

Holiday Inn Express (Kinseth Hospitality)•Clinton, IA

About The Position

The Hotel Housekeeper cleans hotel rooms and common areas according to franchise standards and required timeframes. The role includes cleaning guest rooms, lobbies, lounges, restrooms, corridors, elevators, and stairways; handling linens; replenishing guest supplies; maintaining housekeeping carts and equipment; and transporting waste for disposal. The housekeeper also greets guests warmly, protects guest privacy and belongings, uses cleaning materials and equipment safely, and communicates room needs to the maintenance department. Employees are responsible for following KHC policies, the employee handbook, and property-specific guidelines and standards, including dress code, safety, and performance requirements. Employees must maintain a professional image and report to work as scheduled. The role involves frequent standing, walking, reaching, stooping, kneeling, crouching, crawling, climbing, and balancing, as well as lifting or moving up to 25 pounds frequently and up to 50 pounds occasionally.

Requirements

Must be able to perform the physical demands of the job, including regularly standing, walking, handling objects, reaching, stooping, kneeling, crouching, or crawling; frequently climbing or balancing; and occasionally talking or hearing and tasting or smelling.
Must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Must have the close, distance, and peripheral vision, depth perception, and focus adjustment abilities required for the job.
Must follow proper safety precautions at all times.
Must follow KHC policies and property-specific guidelines, maintain a professional image, and report to work as scheduled.

Responsibilities

Clean hotel guestrooms, lobbies, lounges, restrooms, corridors, elevators, and stairways.
Sort, count, fold, mark, or carry hotel linens.
Clean according to franchise standards and required timeframes, including making beds; dusting; washing walls, ceilings, woodwork, windows, door panels, and sills; cleaning floors, rugs, carpets, upholstered furniture, and draperies; emptying wastebaskets and cleaning ashtrays; and cleaning bathroom fixtures and showers.
Replenish bathroom necessities, drinking glasses, writing supplies, and other supplies.
Move furniture, hang drapes, and roll carpets to meet franchise requirements.
Transport trash and waste to the disposal area.
Replace light bulbs.
Stock, organize, and maintain housekeeping carts and equipment.
Greet guests in a warm, friendly manner.
Follow key-control and security policies to protect guests' privacy and personal belongings while working in guestrooms.
Use materials, chemicals, and tools safely to avoid injury, waste, damage, or accidents.
Communicate room needs to the maintenance department.
Follow KHC policies, handbook requirements, and property-specific guidelines, including dress code, safety, and performance standards.
Maintain a professional image and report to work as scheduled.