Hotel Housekeeper - Room Attendant

La Colombe d'Or Hotel and Tonight & Tomorrow RestaurantHouston, TX

About The Position

HOTEL HOUSEKEEPER - ROOM ATTENDANT DUTIES AND EXPECTATIONS: Enjoy cleaning and is detailed Ability to take initiative and work without close supervision Stay productive and complete rooms timely Be careful handling cleaning materials safely Assist other staff as needed Occasionally assist guests fulfilling requests and supplies Maintain a good relationship with front desk staff and housekeeping Be able to follow emergency procedures Warmly interact with all guests, including in public areas and while completing guest requests Responsible for providing exemplary customer service in a friendly and professional manner Full understanding of emergencies procedures Promoting safety by being alert to observe, correct and report any safety hazards immediately Clean and maintain the appearance of the surrounding areas of the hotel, including removing debris or trash from ground if found Report on all maintenance issues in rooms and public areas Remove dirty laundry from rooms, replace it and make rooms Assist with other duties as needed and requested

Requirements

  • PREFERRED housekeeping experience in high quality hotel or service environment
  • Physical ability to stand or walk for long periods. Occasionally bend. Be able to lift 20 pounds.
  • Personable and enjoy dealing with the public
  • Pleasant and helpful personality
  • Able to meet all scheduling requirements timely
  • Able to anticipate needs of guests in their rooms and proactively work to meet those needs
  • Strong attention to detail and directions
  • Must pass a background check
  • Eligibility work

Nice To Haves

  • housekeeping experience in high quality hotel or service environment
  • Spanish language

Responsibilities

  • Cleaning
  • Taking initiative
  • Working without close supervision
  • Staying productive
  • Completing rooms timely
  • Handling cleaning materials safely
  • Assisting other staff
  • Assisting guests fulfilling requests and supplies
  • Maintaining a good relationship with front desk staff and housekeeping
  • Following emergency procedures
  • Interacting with all guests
  • Providing exemplary customer service
  • Promoting safety
  • Reporting safety hazards
  • Maintaining the appearance of the surrounding areas of the hotel
  • Reporting on all maintenance issues
  • Removing dirty laundry from rooms
  • Replacing laundry and making rooms
  • Assisting with other duties

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Supplemental Life and Disability Insurance
  • Paid Time Off (PTO)
  • Employee Discounts
  • Employee Meals
  • Uniforms
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