Hotel Housekeeper/Room Attendant
About The Position
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. They have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Their service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Their culture is people-focused, data-driven, and results-oriented. The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean, and they address all guest inquiries politely and knowledgeably.
Requirements
- Previous hotel-related experience desired
- Professional attitude is required
Nice To Haves
- Experience using industrial cleaning equipment and products a plus
Responsibilities
- Prepare rooms for cleaning
- Make beds
- Dust rooms and furniture
- Replenish guestroom and bathroom supplies
- Clean the bathroom
- Clean the closet
- Vacuum and rack the carpet
- Check and secure the rooms
- Deliver and retrieve items on loan to guests (e.g. iron and ironing boards)
- Ensure public areas, such as hallways, are cleaned and orderly
- Manage guest calls, requests, & complaints in the area assigned to them
- Additional tasks may be assigned at any given time
Benefits
- Additional benefits may be available
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
