Hotel General Manager, Hurricane, WV
VP Management•Hurricane, WV
•Onsite
About The Position
The Hotel General Manager in Hurricane, WV is responsible for overseeing all aspects of operations at our hospitality/restaurant establishment. This is an individual contributor role that requires strong leadership skills, a keen attention to detail, and a passion for delivering exceptional customer service. The GM will work closely with the corporate team to ensure the success and profitability of the property.
Requirements
- Bachelor's degree in Hospitality Management or related field preferred
- Minimum of 2 years of experience in a hotel management role, preferably in a similar market
- Strong leadership skills with the ability to motivate and manage a diverse team
- Proven track record of achieving financial objectives and driving business growth
- Excellent communication and interpersonal skills
- Knowledgeable of hotel software and reservation systems
- Ability to work flexible hours, including weekends and holidays as needed
- Must be able to lift and carry up to 50 pounds and stand for extended periods
- Valid driver's license and reliable transportation
Responsibilities
- Develop and execute strategic plans to achieve business objectives and financial goals set by the corporate team
- Oversee the day-to-day operations of the hotel, including front desk, housekeeping, maintenance, food and beverage, and other departments
- Ensure high levels of guest satisfaction and maintain excellent customer service standards
- Develop and maintain relationships with key stakeholders, including guests, suppliers, and the local community
- Manage and control expenses within budget guidelines to maximize profitability
- Recruit, train, and manage a team of employees, providing support and guidance as needed
- Conduct regular staff meetings and performance evaluations to assess and improve employee performance
- Review financial reports and implement strategies to improve revenue and reduce expenses
- Ensure compliance with all hotel policies, procedures, and regulations
- Maintain a high standard of cleanliness, safety, and maintenance throughout the property
- Address and resolve any guest complaints or issues promptly and to their satisfaction
- Stay current on industry trends and make recommendations for improvement to drive business growth
Benefits
- health benefit package
- paid time off
- opportunities for career growth
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What This Job Offers
Job Type
Full-time
Career Level
Manager
