Hotel General Manager

BMI Hospitality Management•Las Vegas, NV

About The Position

The Embassy Suites by Hilton Las Vegas is seeking a results-driven Hotel General Manager to lead hotel and restaurant operations. The role calls for an entrepreneurial leader who can drive all aspects of the hotel, foster exceptional experiences for guests and associates, and work professionally with Operations and regional Sales teams to support hotel goals. The company trusts General Managers to lead according to their experience without micromanagement. The General Manager is responsible for day-to-day operations, team leadership and development, guest and associate satisfaction, and meeting Brand and company standards. The role includes hands-on guest-service duties as needed, and requires flexibility to work weekends and holidays and travel by plane at least once a year for Brand training.

Requirements

  • Hotel management experience is required.
  • Strong oral and written communication skills, organization, planning, and attention to detail.
  • Sound analytical and problem-solving abilities.
  • Ability to maximize revenues and control expenses to meet financial objectives.
  • Ability to lead by example, demonstrating self-confidence, energy, and enthusiasm.
  • Strong interpersonal and leadership skills, with professional and caring behavior toward guests and team members.
  • Must be flexible and able to work weekends and holidays.
  • Must be able to travel by plane at least once per year to meet Brand training requirements.

Responsibilities

  • Coordinate, direct, and manage day-to-day hotel and restaurant operations.
  • Motivate associates to exceed guest expectations and uphold and elevate a positive work environment.
  • Support and communicate company goals and initiatives, promote company programs, and act as a company ambassador.
  • Hire qualified associates; build skilled, cohesive teams; manage individual and team performance; provide development opportunities; and promote teamwork and cooperation.
  • Maintain regular attendance and punctuality.
  • Meet deadlines related to Brand and company standards.
  • Provide a safe working environment.
  • Maintain high standards of personal appearance and grooming, including compliance with the dress code.
  • Perform hands-on duties as needed to deliver guest services.
  • Ensure hotel success through guest and associate satisfaction.

Benefits

  • Medical, dental, and vision coverage after the qualification period
  • Competitive performance bonuses
  • Employee discounts at Hilton Hotels worldwide
  • Paid sick leave
  • Vacation time accrued based on hours worked
  • 10 paid holidays each year
  • Free parking
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