Hotel General Manager

Sage Hospitality•Breckenridge, CO

5d•$185,000 - $215,000•Onsite

About The Position

Sage Hospitality Group is seeking a General Manager to join the Hotel Alpenrock, a Curio Collection Hotel in Breckenridge, Colorado. This modern lifestyle hotel is located adjacent to the Peak 9 base area. The role involves overall management responsibility for the hotel's operations, including profitability, guest service, product quality, and property maintenance, all within the framework of the company's budget, marketing, capital expenditure, and wage plans, as well as all company policies and procedures. Sage Hospitality Group emphasizes enriching lives through genuine service and creating unforgettable experiences, fostering a culture that values independent thinkers, entrepreneurial spirits, risk-takers, and creative individuals, investing in their personal and professional growth.

Requirements

A four-year college degree or equivalent education/experience.
Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel.
Previous experience as a Department Head at the same facility.
Advanced knowledge of the hospitality and business management fields.
Considerable working knowledge of other major areas and the skill to integrate and communicate that information.
Ability to study, analyze, and interpret complex activities or information to improve practices or develop new approaches.
Ability to make decisions with only general policies and procedures for guidance and to keep the General Manager informed of general direction.
Highly developed communication skills to negotiate, convince, sell, and influence other managerial personnel, hotel guests, and/or corporate clients.
Excellent speech and written skills.
Excellent literacy skills necessary for reports, policies, and procedures.
Vision ability to visually inspect the hotel.
Mobility to walk through the front and back of the hotel.
Ability to climb approximately 20-30 steps 10% of the week.
Physically able to regularly inspect all areas of the interior and exterior of the facility.

Responsibilities

Lead the Executive Committee using a participative style, ensuring effective communication, coordination of departmental operations, and problem-solving.
Guide the Executive Committee in addressing hotel challenges and opportunities to serve the financial interests of the property.
Develop the annual operating budget, serving as an operating plan and defining achievement levels.
Ensure achievement of the annual budget in revenues, costs, and profits through diligent accounting, expenditure controls, and proficient accounting practices.
Set quarterly written priorities and key objectives for each department head, including action plans and completion dates.
Follow up to ensure successful implementation of objectives and take corrective action if objectives are not met.
Perform monthly forecasting of operating staff and cost expenditures.
Engage in business planning in line with forecasted sales and costs, providing guidance to department heads.
Conduct monthly reviews of financial statements to correct problems, ensure spending alignment, and plan for future business.
Review and approve all expenses in 'other expense' categories across all departments.
Regularly review all major expenses to ensure wise expenditure of funds.
Develop a high level of esprit de corps and loyalty to reduce turnover and increase employee morale.
Communicate, counsel, and assist in staff development.
Be visible and available to all hourly personnel, adhering to the Company's open door policy.
Attend monthly department employee meetings whenever possible.
Conduct performance appraisals and personal development plans for management staff.
Identify substandard performance of individual managers and outline improvement actions, including corrective or disciplinary measures.
Assure that all hotel management possesses the required level of experience, knowledge, and ability.
Review controls and ensure adherence at all times to protect the hotel's property and assets.
Review all wage and salary increases, ensuring compliance with wage scales and compensation philosophies.
Conduct quarterly reviews of future bookings for room nights and banquet sales, identifying weak periods early, and implementing yield management practices.
Conduct quarterly reviews of pricing, including cost increases and competitive pricing in room rates, restaurant, lounge, and banquet areas.
Ensure timely recommendation and implementation of price increases.
Regularly inspect guest rooms, public areas, back of house, and banquet function set-ups.
Develop written lists of corrective actions for housekeeping, maintenance, and operating departments.
Establish a friendly, courteous, service-oriented approach to guests through leadership and example.
Establish and implement guest service standards for all departments, periodically reviewing and identifying problems and corrective actions.
Ensure an ongoing program for regular repair and upkeep of the facility, landscape, and equipment by developing and implementing a preventive maintenance program.
Develop the annual sales and marketing plan.
Monitor the implementation of marketing plan action steps.
Regularly review sales solicitation activities, room night productivity, and group room rates sold by the sales department.
Regularly review individual productivity, taking corrective action and providing guidance as needed.
Evaluate market mix and take action to best position the hotel for increased business.
Participate in sales solicitation of key accounts by reviewing contracts, meeting with the sales department, and visiting key account contacts in person and by phone.
Monitor the success of F&B promotion programs and take corrective actions as required.
Monitor sales levels to reverse negative sales trends.
Maintain credit policies at Front Office, Sales, and Catering.
Attend credit meetings and assist in developing action plans, supervise collections of major accounts, review aging reports, and approve write-offs.
Regularly review Front Office results to maximize room revenue.
Identify problem areas and initiate solutions.
Represent the hotel within the local community, positioning it as a supportive corporate citizen.
Assure that all Company policies and procedures are fully implemented throughout the hotel.

Benefits

Eligible to participate in Sage bonus plan
Unlimited paid time off
Medical, dental, & vision insurance
Eligible to participate in the Company’s 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.