Travelway Inn Sudbury - Hotel General Manager

Days Hospitality Limited CareersSudbury, ON
Onsite

About The Position

This is an opportunity to lead a 84 room hotel in the Sudbury market with strong year-round demand drivers. The role is well suited to a hospitality leader who enjoys being close to the operation, developing people, building community connections, and driving performance in a property with both leisure and group business potential.

Requirements

  • Minimum 5 years’ experience in a senior hotel leadership role, ideally within a full-service property
  • Strong operational knowledge across Rooms, Food & Beverage, Sales, Revenue, Accounting, Human Resources, and Maintenance
  • Proven ability to deliver financial results while maintaining high guest service standards
  • Experience managing budgets, forecasts, labour costs, departmental expenses, and performance reporting
  • Hands-on, visible leadership style with the ability to build trust and accountability across teams
  • Strong communication, problem-solving, decision-making, and organizational skills
  • Comfortable working in a fast-paced, seasonal, tourism-driven market

Nice To Haves

  • Diploma or degree in Hospitality Management, Business, or a related field is preferred

Responsibilities

  • Provide strategic and operational leadership across all hotel departments
  • Oversee day-to-day hotel operations, ensuring service standards, property presentation, and guest satisfaction are consistently achieved
  • Lead, coach, and develop department leaders and team members to create an engaged, accountable, and high-performing team
  • Drive financial performance through effective budgeting, forecasting, cost control, labour management, and revenue optimization
  • Work closely with Sales and Revenue Management to grow occupancy, RevPAR, market share, group business, and local account opportunities
  • Ensure all departments operate in compliance with brand standards, company policies, health and safety requirements, and operational controls
  • Maintain a strong presence throughout the hotel, supporting both guests and employees
  • Build relationships within the Sudbury business, tourism, and community network
  • Identify opportunities to improve systems, service delivery, team performance, and overall profitability
  • Support capital planning, property maintenance, and ongoing improvement of the guest and employee experience
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